Contact Speechma Pro

Write to contact@speechmapro.com. A real person reads every message, usually within one working day.

Send us a message

Email contact@speechmapro.com from the email address of your Speechma Pro account, so we can find your plan straight away.

What to include

  • For payments: the Razorpay payment ID (it starts with pay_) and the date. You find it in the payment email or in My Account → Receipts.
  • For an error: the reference code (for example SM-XXXXXXX), the tool, your browser and device, and what you tried.
  • For a file problem: the file type, size and length.
  • For privacy requests: the subject “Privacy Request” and what you would like us to do.

Quick fixes before you write

  • Signed out or “Sign in to create”? Sign in again; if you forgot the password, use Forgot password.
  • Payment declined? Try “Pay for one month” in US dollars with PayPal, or allow online international payments in your bank app.
  • A tool says you reached the daily limit? It refreshes within 24 hours (see the countdown in My Account); every other tool keeps working.
  • A creation stopped? Keep the tab open and press Generate again.

Many more answers are in the Help Center.

Where to send what

TopicWhere
Account, plan, payments, renewalscontact@speechmapro.com
Tool problems and errorscontact@speechmapro.com
Privacy requestscontact@speechmapro.com (subject “Privacy Request”)
Misuse of a cloned voicecontact@speechmapro.com (subject “Report Misuse”)
Security issuescontact@speechmapro.com (subject “Security”)
Copyright noticescontact@speechmapro.com (subject “DMCA Notice”), see copyright policy

Frequently asked questions

How fast do you reply?

Usually within one working day. Payment problems are answered first.

I was charged twice. What should I do?

Email the two payment IDs to contact@speechmapro.com and we will put it right.

Can I suggest a voice or feature?

Yes, please do. Many features started as an email from a member.
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